top of page
This site was designed with the
.com
website builder. Create your website today.Start Now
Magazines pile

Skills & Services

What I Offer

I’ve learned that establishing the right fit between my skill set and the project is essential to success. Take a look below to learn more about my key areas of expertise, and gain an understanding of what I can do for your next project. If you have any questions, don’t hesitate to reach out.

Online Writing

Outstanding Quality

  • Creative Writing: poetry, fiction, short stories

  • Creative non-fiction

  • Essays 

  • Blogs

  • Technical Writing: business letters, emails, proposals, articles

  • Academic Writing: research, book review, synthesis

  • SEO Writing

  • Copywriting

Notebooks
Customer Support Representative

Customer Service & Technical Support

Truly Top-Notch

I have a 3-year expertise in customer service and technical support, and as for me, working as a customer service associate and technical support require a huge amount of patience and dedication. One also needs to have a notable integrity to secure the client’s interests, and one must always strive for excellence in delivering better service.

General Virtual Assistance Tasks

Your Rockstar

  • Data Entry in Word, or Google Docs

  • Transcription (transcribing voicemail, video or audio, podcasts etc.)

  • Internet Research

  • Typing

  • Forms Creation

  • Project Management & Training Tasks

  • Email Management/Filtering

  • Calendar Management

  • File Management (organizing files using Dropbox etc)

  • Database building (eg. updating email or contact lists on your CRM)

  • Dropbox / Google Drive Organization

  • Creating / Managing Spreadsheets

  • Preparing Powerpoint / Keynote Presentations

  • PDF Conversion, Splitting and Merging

  • Preparing Slideshows (PowerPoint Presentations)

  • Research on certain topics for blogposts, newsletters or others

Modern Desk
Graphic Designer Desk

Simple Web Design Tasks

Creativity Camp

  • Keyword Research for a website

  • Website Creation

  • Website Design

  • Website Optimization

  • Adding pages

  • Adding posts

  • Landing pages

  • Adding content in websites

Social Media Management & Marketing

Only the Best

  • Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)

  • Manage and update Social Media Accounts

  • Tracking of Social Media Accounts

  • Facebook Ads

  • Marketing Plan

  • Posting and Scheduling Facebook Insights

  • Promotions and marketing

  • Content planning

  • Collating and Interpreting Insights

  • Managing and Increasing Your Twitter Following

  • Uploading Videos on YouTube

  • YouTube Optimization

  • Moderating YouTube Comments

  • Uploading Videos to other Video Sharing Sites / Social Media

  • Answer inquiries and Messages on All Channel & Profiles

  • Create Slideshare Presentations

  • Joining SMM groups and interacting

  • Increasing followers

Social network concept
Magazines pile

Content Marketing

The MVP

  • Keyword Research for Blog Content

  • Article Writing

  • SEO Writing

  • Content / Blog Post Creation 66. Guest Blogging / Ghost Blogging

  • Manage your Blog (Basic WordPress Skills)

  • Publish posts on your Blog (content you provided)

  • Filter  and reply to comments on your blog

  • Press Release Writing

  • Article Spinning

  • Article Marketing

Search Engine Optimization (SEO) Tasks

The Spotlight

  • Blog commenting (to increase links to your site)

  • Participating in discussion forums or message boards (more promotion!)

  • SEO Writing

  • Press Release Writing

  • Newsletter Writing

  • Copywriting 

  • Site Analysis

  • Keyword Research 

  • SEO Campaign Plan

  • Competitor Analysis

  • Landing Page Set-up/Creation

  • Sitemap Submissions

  • On-page optimization 

  • Off-page optimization 

  • Forum Participation / Moderation

  • Creating Backlinks / Link Buidling

  • Weekly / Monthly Google Analytics & Traffic Reports

  • Monthly Keyword Ranking Reports

Laptop Writing
Working with Coffee

Email Marketing Tasks

The Bridge

  • Creating a New List in Email Marketing Software

  • Adding and Removing Subscribers from Lists

  • Creating and Scheduling Broadcast Emails to Promote Content

  • Editing Follow-up Emails and Auto-responders

  • Creating Email Newsletters

  • Editing / Proofreading Emails

Lead Generation Tasks

Your Reminder 

  • Building Lists

  • Email Handing and Responding

  • Generating Leads via Social Media

  • Generating Leads via Google and SERPs

Making Notes

Interested in learning more about my professional background? Get in touch today.

bottom of page